Frequently Asked Questions
How do I purchase a meal plan?
If you need to purchase a meal plan, simply contact the Eagle Card Center in the LRC at (918) 495-7256.
What do I do if I have dietary restrictions?
Our Campus Dining Services Program can accommodate your special dietary requirements. For more information, please set up a consultation with our campus dietitian here: outlook.office365.com/owa/calendar/NutritionAppointments1@sodexo.onmicrosoft.com/bookings/.
What if my card is lost or stolen?
Lost or stolen meal cards can be replaced. Should this happen to you, contact the Eagle Card Center at (918) 495-7256.
How do the Sodexo Dining Bucks work?
You can use your Dining Bucks just as you would a debit card in the dining hall and all the retail locations.
How do I use my meal plan in the Hamill Dining Hall?
As you enter the Hamill Center Dining Hall, your card will be scanned one time for each meal that you enjoy. If you are using Sodexo Dining Bucks, you use your meal card like a debit card to pay the door price.
What are the door prices for the Hamill Dining Hall?
Breakfast: $7.00; Lunch: $10.00; Dinner: $13.00; Brunch: $10.00
Can you tell me more about Simple Servings?
The Simple Servings Station is incorporated into the servery to allow students, even those without allergy or gluten concerns, to enjoy the wholesome food selections. We ask that guests do not bring food from other stations and only use the plates provided by our servers at Simple Servings.
Simple Servings team members are carefully trained to prepare and serve safe food. We provide training throughout the year for all employees and our managers and supervisors also hold AllerTrainUTM certificates.
While the Simple Servings station is designed to allow customers an easy way to avoid allergens and gluten, we encourage our customers with special dietary needs to connect with our chef, registered dietitian, and general manager to ensure an enjoyable dining experience. Please contact us at (insert info).
Dining Menus and Allergen Labeling
Our menus provide contains statements specifically highlighting the big nine allergens (milk, eggs, shellfish, fish, tree nuts, peanuts, wheat, soy, sesame) and gluten. Guests may check on the presence of allergens prior to planning their meals using the online menu or Everyday app. The information is also posted on menu boards in the dining center. The absence of an allergen listed on posted or electronic signage is not a guarantee that the product is free of that allergen as other recipes are prepared in the kitchen that do contain food allergens. The guest is responsible for communicating their allergy to a manager to ensure safety.
Food Allergies, Intolerances and Medical Needs We are here to help!
We want to meet one-on-one with anyone who has individual dining needs to ensure that your dining experience is safe, delicious, and social. For students with medical conditions that impact their ability to dine well on campus, we strongly encourage a conversation with our Registered Dietitian, Executive Chef, and/or General Manager. In many instances, our dining team can easily assist with special needs.
Occasionally,DiningServicescannotmeetastudent’smedicalneedswithinnormalservice. We may require additional medical documentation to enable us to develop a more specific meal plan accommodation. In this situation, please visit the Office of (Disabilities/Accessibilities insert name and web page) for details and instructions on how to submit a meal plan accommodation request. This process is for those with medically documented diagnosis/-es that need to request special dining accommodations or have medically prescribed diet plans for the treatment of a medical condition. Together, our departments work to serve our students with medical needs related to dining on campus.